E-commerce return rates are high and problematic for the environment and finances. Entrepreneurs and investors seek sustainable solutions that align with retailers' needs. This report offers insights into the current state of returns management.
Insights from COVID-related 2020 retail returns trends and tips for optimizing returns management and reverse logistics in 2021.
Returns as a Service, or RaaS uses best practices for every part of the reverse supply chain to foster customer loyalty and increased profits.
Consumer Survey Results: Retailers that can innovate with more convenient returns options in 2021 will gain a loyal customer base for years to come.
Wholesale supply combined with consumer demand fueled explosive secondary market growth. So, will this trend endure post-COVID?
Retailers face a major challenge with costly returns, which amounted to $816 billion in 2022. To address this, they are investing in reverse logistics and technology, changing policies, and partnering with third-party providers. ReturnPro offers solutions for higher resale margins in various categories.
