Careers

Do what you love

Help us transform the retail industry by making returns profitable for our clients and sustainable for the planet. We are 1,000+ teammates strong and we work across the globe. While we may not all sit in one office, we’re united under a single mission that drives us to collaborate every single day: Solving returns. Oh, and we Slack a lot 🙂.

Join us on our mission to solve returns

ReturnPro by the numbers

2,000
teammates worldwide
1.5 million
sq. ft. of returns centers
40 million
units processed annually
3 million
units refurbished annually

Best-in-class reverse supply chain services

We do not outsource our supply chain activities. We operate over 1 million square feet of Reverse Logistics Centers across North America with thousands of teammates.

Learn more
Map of ReturnPro reverse logistics centers

Our Values

People-Centric Excellence
We combine hard work, critical thinking, and respect for our people and partners, fostering a culture of collaboration and empathy that drives our success.
Adaptive Evolution
We are driven by critical thinking and sound decision-making, relying on experience and data to navigate uncertainty and guide us toward innovative solutions.
Value-Driven Partnerships
We believe every team member plays a vital role in our collective success, ensuring strong partnerships based on mutual respect and shared goals.
Practical Sustainability
Our focus on sustainability goes beyond reducing waste; we bring items back to life and find innovative ways to reuse resources and reduce returns, benefiting both the environment and our clients.
Continuous Improvement
We maintain unwavering dedication to exploring new ideas and fostering innovation, continuously striving for improvement and adaptability to meet our clients' evolving needs and solve returns.
A woman and a man wearing safety vests stand in front of a banner that reads 'TEAMWORK makes the DREAM WORK!'Group of people wearing yellow safety vests posing for a photo in a classroom.Group of eleven people standing outdoors with autumn leaves, holding a colorful sign with the words 'Check In'.Three women wearing high-visibility vests in a room with hula hoops; one woman is jumping rope while the other two watch and smile.Three smiling women wearing safety vests enjoying red shaved ice outdoors near a blue food truck.Seven people wearing matching blue shirts posing indoors in front of two promotional banners and a wall with framed posters about teamwork and innovation.Group of people wearing pink clothes holding breast cancer awareness signs and flags on a concrete surface.Group of ten diverse people smiling in a bright office kitchen area, some standing and some kneeling, wearing casual and pink-themed clothing.Group of people outdoors, one man wearing a green safety vest and black Nike cap smiles at the camera, while a man beside him wearing sunglasses gives a thumbs up.Large group of workers wearing yellow safety vests seated at tables in a brightly lit break room eating meals and drinking beverages.

Environmental impact

1.7M+
miles of unnecessary transportation eliminated
5M+
units refurbished/repaired back to life
39M+
pounds spared from landfills
32K+MT
metric tons of CO2 emissions stopped from entering the environment

Teammate perspectives

ReturnPro is made up of more than 1,000 diverse teammates across the globe on a mission to solve returns. With experts in every field from software and engineering to eCommerce and supply chain, our Perspectives Series highlights teammates who elevate our company’s mission every day through their leadership, hard work, and commitment to our corporate values.

Featured image for Perspectives blog post on Alex Spangler
Alex Spangler

Director of Knowledge Services

Smiling man with short dark hair and beard wearing a gray suit, plaid shirt, and black tie against a blue gradient background.
Bolivar Rodriguez

Operations Planning & Forecasting Manager

Smiling woman with glasses, braided hair, red lipstick, and black top in front of a blue gradient background.
Mirlande Dominique

Cost Account Manager

Smiling young woman with long blonde hair wearing a yellow blazer and layered necklaces against a blue background.
Vanessa Llovet

Vendor Relations Manager

Portrait of a middle-aged man with short gray hair and a goatee, wearing a gray jacket over a dark blue collared shirt against a blue gradient background.
Edwin Quinones

General Manager

Portrait of a young person with short brown hair, wearing clear glasses, a black blazer, and a red and gray striped shirt, against a blue gradient background.
Aysia Saylor

Process Engineering Manager

Join us on our mission to solve returns

ReturnPro in the news

Turning Returns Into Recovered Value: ReturnPro shares expert insights with NYSE TV

Feb 5, 2026

X-Rays and AI Are Helping Retailers Catch Fraudulent Returns

Feb 5, 2026

ReturnPro Launches First-of-Its-Kind End-to-End Returns App for Shopify Merchants

Jan 5, 2026

Awards and certifications

Our Fort Worth, Texas and Brantford, Ontario Canada facilities are proudly certified by Perry Johnson Registrars to the R2v3 Responsible Recycling, ISO 14001 Environmental, ISO 45001 Health and Safety, and ISO 9001 Quality standards for Downstream Vendor Management, Logical Data Sanitization, and Testing, Refurbishing, and Recycling of Used Electronics and Other Equipment.