Returns SaaS

Our SaaS eliminates human biases from returns decisions and connects to every part of the retail ecosystem, from returns initiation all the way to the second shelf.
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The post-purchase experience

Returns initiation & save the sale

By leveraging enriched external sources, client data, internal data, and machine learning, ReturnPro identifies the most profitable path for each item, increasing efficiency, reducing costs, and maximizing recovery.

Marketplaces
Returns portal
Keep it services
Trusted customers
Instant refunds
Instant exchanges
Store credits
Bonus incentives

Fraud detection & prevention

Identify anomalies like return abuse, wardrobing, and shipping fraud based on condition by combining customer profiling tools with product analysis.
  • Returns anomaly detection
  • Customer profiling/trusted customers
  • Identify wardrobing

Returns contract management

Initiate intelligent disposition decisions in a shared workspace where retailers, vendors, and brands configure & manage policy rules and negotiate changes to optimize settlements, value-added touches, RTV returns shipping, and communications.
  • Portal to manage contracts & policies
  • Shared workspace to configure & manage RTV process, credits, outcomes & disputes
  • Intelligent disposition capabilities
Next life for your returns

Returns routing & the next life

AI-powered disposition intelligence delivers smart touches to ensure the most profitable path is followed throughout the reverse life cycle.

Flexible returns pick-up and drop-off software
Turn any location or carrier into a flexible returns drop-off and pickup network. Accept returns without boxes or labels with a simple QR code. Consolidate returns, make disposition decisions upstream and save on transportation costs.
  • Boxless returns via QR code
  • Returns consolidation returns
  • Intelligent disposition capabilities
Integrated Transportation
Services
Activate over 100 discounted parcel and freight carrier integrations, consolidations, zone skipping & cross border tools, ensuring the most profitable path for every item.
  • 100+ discounted parcel and freight carrier integrations
  • Zone skipping
  • Cross border tools
RWMS (Returns Warehouse Management System)
End-to-end SaaS, supply chain, and ReCommerce solutions  that transform returns into profitable opportunities for your business.
  • Build complex reverse supply chain workflows with ease
  • Drag-and-drop no-code workflow creator
  • Repair Workstation for repair and refurbishment
RWMS (Returns Warehouse Management System)
Easily build, implement, and change complex reverse supply chain workflows with this unique no-code drag-and-drop RWMS.
  • Build complex reverse supply chain workflows with ease
  • Drag-and-drop no-code workflow creator
  • Repair Workstation for repair and refurbishment
Flexible returns pick-up and drop-off software
Turn any location or carrier into a flexible returns drop-off and pickup network. Accept returns without boxes or labels with a simple QR code. Consolidate returns, make disposition decisions upstream and save on transportation costs.
  • Boxless returns via QR code
  • Returns consolidation returns
  • Intelligent disposition capabilities
Integrated Transportation
Services
Activate over 100 discounted parcel and freight carrier integrations, consolidations, zone skipping & cross border tools, ensuring the most profitable path for every item.
  • 100+ discounted parcel and freight carrier integrations
  • Zone skipping
  • Cross border tools
Second place for your goods

ReCommerce & the second shelf

List returned, overstock, and distressed inventory back to the original sales channel, on our proprietary wholesale and retail sites, or across 20+ integrated marketplaces. Manage and configure a single unified catalog, dynamic pricing rules, listing templates, customers, orders, and shipping/carrier rules.

20+ integrated
marketplaces
Dynamic pricing
rules
Restock items on
original channel
Finished goods (B2B &
B2C) channels
As-is untouched
liquidation channels
As-is BER liquidation
channels
Comprehensive integrations

Seamlessly connect to hundreds of prebuilt integrations

Returns SaaS

Learn how ReturnPro’s Returns SaaS platform can transform your business

Experience seamless returns management and boost your business efficiency with ReturnPro today.