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Vendor Policy Hub

A shared workspace to maximize value, streamline communications, and drive intelligent disposition decisions.

Designed for collaboration & control

Our SaaS platform is a shared workspace where vendors and retailers align around a single source of truth for RTV (Return to Vendor) authorizations and vendor policy management.

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Real results

How a Large Outdoor Recreational Product Retailer Added $3.4 Million Improved Recovery Switching to ReturnPro
How a Multinational Omnichannel Retailer Improved Returns Recovery by 30% with ReturnPro

Second Life - Second Shelf

ReturnPro processes millions of returns. We are already touching your inventory, partnering with us gives you the visibility, control, and recovery you’ve been missing.

That’s why our supply chain services are built to bring your products back to life and our ReCommerce solutions turn your products into revenue.

And the best part is, there’s no need to change your existing retail relationships, just unlock more value from what’s already flowing through us.
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Technician wearing safety glasses and gloves repairing a laptop circuit board in a warehouse, with shelves of boxes and a computer workstation in the background.

Reverse logistics centers

Stop losing money on reverse shipments. ReturnPro becomes your North American processing hub managing all things supply chain. Recover more, spend less.

Vendor policy & communication

Streamline return policy management and communication in one shared portal. Centralize RAs, financials, chargebacks, and updates to automate decisions, keep stakeholders aligned, and eliminate disputes, manual work, and endless back-and-forth emails.

Transparent credits, fewer disputes

Gain instant access to time-stamped photos, verified receiving records, and comprehensive audit trails for every returned item. Minimize costly disputes and protect profit margins with clear, objective data.

Return policy intelligence

Our AI-powered engine shows you where to make return policy adjustments by retailer, provides full visibility into your returns, and ensures every unit aligns with your policies and credit terms.

Manage transportation

Save up to 50% in transportation costs with our carrier network, intelligent return routing, and shipment consolidation.

Real-time visibility

Access dashboards showing what’s being returned and why, where it came from and where it is going. Track return volumes, store compliance, return reasons, condition grading, resale outcomes, and financial reconciliations to make data-driven decisions quickly.

Map of the United States with blue location markers highlighting multiple ReturnPro facility and service locations across the country.
Screenshot of a vendor policy overview showing policy type
Dashboard showing two charts on return credits.
Interface screen showing a pop-up with the title 'Recommended return policy adjustments' and a button labeled 'Proceed with recommended,' suggesting automated policy optimization for retailers.
Dashboard with two shipment charts.
ReturnPro dashboard showing $23,031 in savings with 26.8% uplift, total requests, units, credit amounts, and product costs. Includes a bar chart tracking the number of return policies across partners and a prompt to add new connections for streamlined returns management.

Transform the way you handle returns

Recover more value, streamline communications, and drive intelligent disposition decisions in a shared workspace, enabling you to unlock the hidden value in every return.
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