A national home improvement retailer partnered with ReturnPro to modernize its reverse logistics and returns management operations after struggling with fragmented workflows, manual processing, and lost recovery opportunities. Using ReturnPro’s connected suite of SaaS, supply chain, and ReCommerce solutions, the retailer reduced processing timelines from 60 days to as little as 18 days, filed $645 million in returns credits, processed 2.5 million units, and eliminated $10 million in vendor chargebacks through improved inventory tracking, intelligent dispositioning, and centralized returns management.
Download the case study to see how ReturnPro helped this retailer transform returns management into a more efficient and recovery-focused operation.
