A multinational omnichannel marketplace partnered with ReturnPro to streamline third-party seller returns across Canada after facing operational delays, reimbursement fees, and limited reverse logistics infrastructure. By implementing ReturnPro’s integrated returns management technology, intelligent dispositioning, and Canada-based returns operations, the retailer improved recovery rates by 10%, reduced refund turnaround times to as little as two days, and enhanced both seller and customer experiences through faster, more efficient returns processing.
Download the case study to learn how ReturnPro helped this global online marketplace optimize reverse logistics and improve recovery outcomes.
