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Fraud

Policy Abuse vs. True Fraud: Why Retailers Need to Understand the Difference

Returns abuse and returns fraud require different strategies. This article explains how AI and behavioral intelligence improve returns management decisions.

The New Financial Risk Frontier: Returns Fraud, Policy Abuse, and the Costs CFOs Can’t Ignore

Retail returns are now a CFO-level financial risk. Learn how returns fraud, policy leakage, and reverse logistics erode margins and how finance leaders regain control.

Retail Return Fraud Grows Rampant: Insights from ReturnPro's Spring 2024 Survey

Retail return fraud is soaring, costing retailers $101 billion in 2023. Rising issues like wardrobing and ORC are forcing stricter policies and new tech to balance fraud prevention and customer satisfaction.