Retail industry trends and insights focused on returns solutions and returns management.
Retail return fraud is soaring, costing retailers $101 billion in 2023. Rising issues like wardrobing and ORC are forcing stricter policies and new tech to balance fraud prevention and customer satisfaction.
Inflation impacts the economy broadly, increasing consumer prices by 20.8% since February 2020. Consumers prioritize necessities, compare prices, and research purchases more, affecting product returns. Retailers adapt by offering detailed product info and flexible return policies.
Unlock insights from 250 US retailers on sustainable retail returns. Discover trends, challenges and strategies for eco-conscious practices.
