The 2024 Holiday Edition Returns Report highlights the key challenges shaping this season, including inflation, election uncertainty, rising inventory levels, and the evolving use of AI in retail. It explores how retailers are adjusting strategies through early promotions, refined returns policies, and fraud prevention measures to navigate these complexities.
Omnichannel Returns: Why Retailers Are Facing Record Fraud and How to Prevent It
Fraud costs retailers $10.30 per $100 in returns, resulting in a loss of $761 annually and a $78.4 billion problem. Our expert on fraud and loss prevention offers tips on identifying predators and preventing losses during the holidays and in an age of increasing fraud.
