The 2024 Holiday Edition Returns Report highlights the key challenges shaping this season, including inflation, election uncertainty, rising inventory levels, and the evolving use of AI in retail. It explores how retailers are adjusting strategies through early promotions, refined returns policies, and fraud prevention measures to navigate these complexities.
Retailers’ Challenges, Perspectives, and Evolving Strategies for 2023
Retailers face a major challenge with costly returns, which amounted to $816 billion in 2022. To address this, they are investing in reverse logistics and technology, changing policies, and partnering with third-party providers. ReturnPro offers solutions for higher resale margins in various categories.
