In a recent interview on NYSE TV, ReturnPro CFO Som Mukherjee shared how modern returns strategies can improve customer experience while unlocking significant financial and sustainability gains for retailers. Som highlighted how efficient returns processing helps recover value, boost working capital, and keep returned goods out of landfills through resale and secondary markets—proving that returns can be both a loyalty driver and a profit opportunity.
ReturnPro is a leading reverse logistics company that specializes in solving returns. ReturnPro’s connected suite of returns management SaaS, reverse supply chain, and ReCommerce services, under one roof, delivers a true end-to-end solution for returns from initiation through resale. ReturnPro works with retailers, eCommerce brands, and vendors, to deliver the smartest choices for every touch movement and pricing decision, while also preventing items from unnecessarily ending up in landfills.
Fara Alexander
falexander@returnpro.com
