Reuters reported on how GLP-1 weight-loss drugs are reshaping retail shopping habits, as millions of Americans using the medications experience significant body changes that make in-store fitting more valuable than online ordering. The article cited a ReturnPro survey of 500 GLP-1 users, which found that more than two-thirds are more likely to shop in-store because of sizing changes. ReturnPro's marketing leader was quoted discussing how retailers need to meet these customers with personalized service, whether through AI tools or knowledgeable in-store staff. The coverage highlighted retailers including Macy's, Ross Stores, and Victoria's Secret adapting fitting rooms and styling services for this growing segment. The mention reflects ReturnPro's ongoing research into how shifting consumer behavior affects retail returns and the in-store experience.
