Policy Abuse vs. True Fraud: Why Retailers Need to Understand the Difference
Returns abuse and returns fraud require different strategies. This article explains how AI and behavioral intelligence improve returns management decisions.
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Returns Fraud, Policy Abuse
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Retailers’ Challenges, Perspectives, and Evolving Strategies for 2023
Retailers face a major challenge with costly returns, which amounted to $816 billion in 2022. To address this, they are investing in reverse logistics and technology, changing policies, and partnering with third-party providers. ReturnPro offers solutions for higher resale margins in various categories.
ReCommerce and the Secondary Market: Five Strategies to Overcome Rising Competition and Costs
Today, the demand for secondary market goods remains high. To remain competitive and recover profits on the secondary market, wholesalers have to adjust.
Omnichannel Returns: Why Retailers Are Facing Record Fraud and How to Prevent It
Fraud costs retailers $10.30 per $100 in returns, resulting in a loss of $761 annually and a $78.4 billion problem. Our expert on fraud and loss prevention offers tips on identifying predators and preventing losses during the holidays and in an age of increasing fraud.
Returns Report: 2023 Holiday Predictions
Report on retail returns during the holiday season and what to expect for 2023. ReturnPro surveyed 500 US-based retailers to uncover trends, challenges, and strategies for handling returns.
