Retailers face a dilemma: meeting consumer sustainability expectations while tackling returns. Reverse logistics AI software offers a solution.
Effective returns management is key for retailer success as spring 2020 sees a surge in online home improvement shopping, and a subsequent increase in returns.
Nearly two months after the last holiday jingle played, gift return season is coming to an end. Finally, ecommerce and mortar stores can analyze how returns affected their bottom lines and refine their strategies to maximize profits.
As US return rates soar, retailers face the challenge of aligning reverse logistics with changing consumer behaviors and flexible return policies.
