ReturnPro’s 2025 Insider’s Guide to Retail Returns - In 2024, U.S. retailers faced nearly $890B in returns—16.9% of retail sales—driven by shifting consumer behavior and e-commerce growth. ReturnPro’s 2025 guide explores the evolving returns landscape, highlighting trends like AI-powered fraud prevention, returnless refunds, and smarter reverse logistics. With rising costs and growing consumer demands for free, seamless returns, retailers must strike a balance between efficiency, customer experience, and profitability. ReturnPro helps brands turn returns into revenue through advanced SaaS, ReCommerce, and reverse logistics solutions—transforming every return into a strategic advantage.
Down the fulll report to explore the survey results, retail returns data, and gain insight into consumer feedback.
