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Reports

Omnichannel Returns: Why Retailers Are Facing Record Fraud and How to Prevent It

Fraud costs retailers $10.30 per $100 in returns, resulting in a loss of $761 annually and a $78.4 billion problem. Our expert on fraud and loss prevention offers tips on identifying predators and preventing losses during the holidays and in an age of increasing fraud.

ReCommerce and the Secondary Market: Five Strategies to Overcome Rising Competition and Costs

Today, the demand for secondary market goods remains high. To remain competitive and recover profits on the secondary market, wholesalers have to adjust.

How to Choose the Right Partner to Manage Your Retail Returns

Third-party returns organizations provide essential services, but retailers must carefully choose the right partner to reach their business goals.

2022 Spring Survey: Consumer Shopping & Returns Behavior

Here we review the latest consumer spending, shopping, and returning preferences for Spring 2022.

ReturnPro 2021 Impact Report

Holiday Survey on Shopping & Returns: What Consumers Expect from Retailers in 2021

To find out exactly how shoppers feel and what they expect from retailers, our team at ReturnPro conducted a 2021 holiday survey.

How Retailers Can Prepare for the Holidays through Returns Software, Reverse Supply Chain, and Enhanced Policies

As the holidays and peak return season approach, ReturnPro provides tips for retailers to manage returns more efficiently.

The State of Returns: What Retailers Can Expect from Consumers in 2021

Consumer Survey Results: Retailers that can innovate with more convenient returns options in 2021 will gain a loyal customer base for years to come.

Thought Leadership: Explosive Wholesale Demand and the Rise of Secondary Market Post-Covid

Wholesale supply combined with consumer demand fueled explosive secondary market growth. So, will this trend endure post-COVID?