
Policy Abuse vs. True Fraud: Why Retailers Need to Understand the Difference
Returns abuse and returns fraud require different strategies. This article explains how AI and behavioral intelligence improve returns management decisions.

ReturnPro: Returns Management and Reverse Logistics Company Listed on Fast Company's World's Most Innovative Companies 2021

Twelve years ago, Lisa never thought she'd work for the small company with big dreams known as "The Recon Group." Fast forward to today, ReturnPro manages returns worldwide and Lisa has never looked back since joining the team last year.

Yessy Gutierrez doesn’t remember applying to ReturnPro, but the company found her at the exact moment she was ready to make a change. In this month's ReturnPro Perspectives blog, learn about Yessy's career path, skills and future goals.

Millennial shoppers don’t plan to sacrifice quality when buying refurbished items–particularly electronics–they plan to refocus their dollars on repurposed items that deliver the best of all worlds.