Blog

Returns Fraud, Policy Abuse

Policy Abuse vs. True Fraud: Why Retailers Need to Understand the Difference

June 19, 2026

Returns abuse and returns fraud require different strategies. This article explains how AI and behavioral intelligence improve returns management decisions.

Perspectives: Bolivar Rodriguez, Operations Planning & Forecasting Manager

August 29, 2023

Bolivar Rodriguez, the Operations Planning & Forecasting Manager at ReturnPro, is known as the "Swiss Army Knife" due to his expertise in data analysis. He creates models for Operations and reports for Finance and Sales, and designs pricing models for clients.

Read

Changes in Returns Policies: Why Major Retailers Like Zara, Neiman Marcus, and DSW Are Charging For Returns

July 18, 2023

Zara, Neiman Marcus, DSW Adapt to Rising Returns Costs with Fees & Enhanced Reverse Logistics Solutions

Read

Strategies for Sustainable E-commerce Returns: The Influence of Returns Management and Reverse Logistics Software

July 12, 2023

An eCommerce surge led to staggering returns, costs, and environmental impact. Here are some sustainable solutions.

Read

Retail’s Greatest Innovator: COVID-19

August 12, 2020

COVID-19 has significantly impacted retailers. Nearly 25% of retailers and restaurants are rated with a 50% chance of defaulting on their debts.

Read

Shoppers Guide: How to Find the Best Holiday Deals and Avoid Returns Penalties

November 8, 2022

Consumers can take advantage of historic deals this holiday season, especially across categories like electronics, sporting goods, and appliances. Shoppers should check returns policies for holiday-specific updates with a discerning eye.

Read

Retail Returns: 5 Ways to Avoid Them

October 11, 2022

Read