As a business owner, the dilemma of achieving a balance between bottom line profits and exceptional customer service continues to challenge us. It is commonly perceived that adding to our customer experience directly hurts our bottom line, and my response to that is it doesn’t have to be that way. The answer to this problem lies within our ability to handle dispositions costs effectively by maximizing sales velocity through the return process. Read on...
Reverse Logistics Market $603 Billion? Synergizing Reverse Logistics for Retailers and Manufacturers
A recent report released by Allied Market Research is raising a lot of eyebrows in the reverse logistics industry. The report concluded that the global reverse logistics market could reach $603+ billion in just 5 years.
