eCommerce

The rise of e-commerce changed everything about returns policies. But in the post-pandemic world, retailers must readjust (again) to reduce returns expenses and increase recovery on every item.

ReturnPro: Returns Management and Reverse Logistics Company Listed on Fast Company's World's Most Innovative Companies 2021

Zara, Neiman Marcus, DSW Adapt to Rising Returns Costs with Fees & Enhanced Reverse Logistics Solutions

Wholesale supply combined with consumer demand fueled explosive secondary market growth. So, will this trend endure post-Covid?

Our ability to quickly and in real time assess that value, and then market the product to these buyers will create a synergetic link between customer experience and bottom line profits.

In the struggle to make returns profitable, retailers must also tackle the mounting issue of returns fraud.