sustainability

My name is Adam Ziegler. I joined ReturnPro in 2009–about a year after the company started. I wasn’t here from day one, but I’ve pretty much seen it all.

The secondary market is booming with the help of product returns processing systems. Retailers can recover lost profits by embracing reCommerce solutions.

At ReturnPro, Iolani gest daily opportunities to solve problems, wear multiple hats, and see how her work contributes to the company’s overall mission.

Fraud costs retailers $10.30 per $100 in returns, resulting in a loss of $761 annually and a $78.4 billion problem. Our expert on fraud and loss prevention offers tips on identifying predators and preventing losses during the holidays and in an age of increasing fraud.

Nearly two months after the last holiday jingle played, gift return season is coming to an end. Finally, ecommerce and mortar stores can analyze how returns affected their bottom lines and refine their strategies to maximize profits.

Meet ReturnPro's Process Engineering Manager, Aysia Saylor. Straight out of college, Aysia arrived ready to learn more about ReturnPro’s unique process for managing returns.