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sustainability

Returns Management, Reshaping Retail Profitability

June 20, 2025

Discover how ReturnPro helps enterprise retailers turn costly returns into profit through AI, fraud prevention, ReCommerce, and sustainability tools that transform reverse logistics.

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Perspectives: Lisa Wassel, Accounting Manager

May 27, 2021

Twelve years ago, Lisa never thought she'd work for the small company with big dreams known as "The Recon Group." Fast forward to today, ReturnPro manages returns worldwide and Lisa has never looked back since joining the team last year.

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Perspectives: Lacey Barrett, Senior Production Supervisor

February 25, 2021

When Lacey first heard about a ReturnPro opening in Blacksburg, South Carolina, she was a stay-at-home mom considering entering the workforce again. ReturnPro was an opportunity worth pursuing.

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Perspectives: Adam Ziegler, SVP of Operations

November 30, 2020

My name is Adam Ziegler. I joined ReturnPro in 2009–about a year after the company started. I wasn’t here from day one, but I’ve pretty much seen it all.

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Retail Returns: 5 Ways to Avoid Them

October 11, 2022

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Product Returns Processing: Optimizing Recovery Potential with reCommerce

October 7, 2022

The secondary market is booming with the help of product returns processing systems. Retailers can recover lost profits by embracing reCommerce solutions.

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Perspectives: Iolani Torraca, Shipping Manager

August 17, 2020

At ReturnPro, Iolani gest daily opportunities to solve problems, wear multiple hats, and see how her work contributes to the company’s overall mission.

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