sustainability

Discover how tariffs, inflation, and shifting consumer expectations are impacting returns in Summer 2025. This ReturnPro report reveals 78% fear price hikes, 73% are influenced by return policies, and panic buying is on the rise. Learn how to optimize your return strategy.

How Alex Spangler, Director of Knowledge Services, rose from TV technician to Director at ReturnPro, showcasing the company's culture of internal growth and career development.

ReturnPro’s 2024 Impact Report showcases a groundbreaking year of sustainability, innovation, and growth in reverse logistics. Learn how 70M+ items were brought back to life and 170K+ tons of CO₂ avoided. Download now to explore the full impact.

As tariffs drive up import costs and consumer prices, businesses are searching for ways to protect margins without sacrificing customer satisfaction. One underused but powerful strategy? Returns management. By turning returns into resale opportunities, businesses can recapture revenue from products that have already absorbed their tariff costs—essentially creating a second profit stream without new import duties. A robust returns strategy enhances customer loyalty, reduces waste, and opens doors to the growing recommerce market. Consumers win too, gaining access to discounted, refurbished products while enjoying smoother return experiences. It’s a win-win in a world of rising costs. To maximize these benefits, companies should invest in technology, streamline refurbishment workflows, and build resale channels. ReturnPro makes this seamless by managing the full returns lifecycle—from logistics to resale—with efficiency, data insights, and customer-first design. In a challenging economy, smart returns management isn’t just damage control—it’s a growth strategy. Let ReturnPro help you turn your returns into a competitive advantage.

Explore key insights from our 2025 survey on consumer returns. Learn how AI, sustainability, and economic pressures are reshaping retail strategies and driving shopper loyalty.

Explore how evolving consumer expectations are shaping the 2024 holiday shopping season. From flexible return policies to the rise of drop-off locations, learn how retailers can stay ahead. Download the ReturnPro 2024 Consumer Returns Survey now for all the insights!